Last updated April 2023

Welcome to City Search, a trading name of City Search Limited. Our website, (hereafter referred to as the “Website” or “Site”), is an online platform dedicated to providing real estate analytics, data, and reports to users around the globe.

These Terms and Conditions (“Terms”) govern your access to and use of our Website, services, and products, whether as a guest or a registered user. Please read these Terms carefully before using our Site.

By using our Site, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our Site.

These Terms apply to all users of our Site, whether you are accessing the Site as a consumer or a business user. Users may access certain sections of our Site free of charge, but full access, including the ability to purchase and download data and reports, is only available to registered users who have created an account and purchased a subscription or specific reports.

Please note that the use of our Site is also subject to our Privacy Policy and User Agreement, which, along with these Terms, govern your relationship with City Search. We recommend that you read these documents carefully, as they include important information about your rights and obligations.

We reserve the right to amend these Terms at any time. Any changes will be posted on this page, so please check back frequently to see any updates or changes to our Terms.

Please note that by accessing and using our Site, you confirm that you are not under any prohibition or restriction that would make such access or use unlawful.

Remember, you must not distribute or commercially exploit the content of our Site or any data or reports you purchase from us, except as specifically permitted under these Terms or our User Agreement.

If you have any questions about these Terms or your use of our Site, please contact us using the contact details provided on our Site.


  1. In these Terms and Conditions, unless otherwise specified, the following terms shall have the meanings set out below:
  2. “We”, “Our”, “Us” refers to City Search, the owner and operator of the website.
  3. “Website” refers to and all associated pages and content.
  4. “User”, “You”, “Your” refers to any individual or entity that accesses or uses the website, whether registered or not.
  5. “Account Holder” refers to a user who has registered an account on the website.
  6. “Subscriber” refers to an account holder who has an active subscription to the services offered by the website.
  7. “Service(s)” refers to the provision of real estate analytics, data, and reports, as well as any other services provided through the website.
  8. “Report(s)” refers to a distinct local authority report which can be accessed either through a one-off purchase or via subscription.
  9. “Filter(s)” refers to the functionality that allows users full access to data exploration on the website.
  10. “Purchase” refers to the process by which a user acquires a report or service for a one-time fee.
  11. “Subscription” refers to a recurring payment plan that grants the user continuous access to the services offered by the website.
  12. “Create Account” refers to the process by which a user registers on the website to become an account holder.
  13. “Privacy Policy” refers to City Search’s policy governing the collection, storage, and use of personal data. It is a separate document available on the website.

Please note that these definitions apply to the Terms and Conditions and do not limit or affect any statutory rights you may have under UK law. These definitions are intended to help clarify the terms used but are not exhaustive. In the event of any conflict between these definitions and the remainder of the Terms and Conditions, the Terms and Conditions shall prevail.

Acceptance of Terms

By creating an account with City Search, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”). Your continued use of our website, (the “Site”), will be considered as ongoing acceptance of these Terms.

Please note that you do not have to accept these Terms before creating an account or making a purchase. However, your continued use of the Site, including but not limited to creating an account, accessing data, or making purchases, signifies your acceptance of these Terms.

We may make changes to these Terms from time to time. We will notify registered users of any significant changes by email. Your continued use of the Site after such changes are made will be considered as your acceptance of the revised Terms. It is your responsibility to check these Terms regularly for updates.

These Terms are intended for users of all ages, however, if you are under the age of 18, you should review these Terms with a parent or guardian to ensure understanding and agreement.

If you do not agree to these Terms, or any future revisions, you must stop using the Site immediately, and you may lose access to your account and any purchases associated with it.

Please be aware that these Terms are available in English only. In the event of any discrepancy or misunderstanding, the English version of the Terms will prevail.

If at any point you wish to withdraw your acceptance of these Terms, you can do so by cancelling your account with us. Please note, however, that cancelling your account may result in the loss of access to any data, reports, or other services associated with your account.

We reserve the right to suspend or terminate your account and your access to the Site, without notice, in the event of a breach of these Terms.

Changes to the Terms

City Search reserves the right, at our discretion, to modify, add, or delete portions of these Terms and Conditions (“Terms”) at any time. While changes may not occur regularly and might only be made every few years, it is your responsibility as a user to stay updated with the current version of our Terms.

When changes are made to these Terms, we will notify registered users via email. These changes will be effective immediately upon notification. We encourage you to periodically check this page for any changes.

Your continued use of our website, (the “Site”), after any such changes have been notified will constitute your acceptance of those changes. If you do not agree to the changes, you have the right to cancel your account without penalty. However, please be aware that you may lose access to any data, reports, or other services associated with your account.

Please note that only the most current version of our Terms will be available on the Site. Previous versions will not be archived or accessible. It is therefore important that you read any notifications of changes carefully.

We will not require explicit user consent for any changes to these Terms. By continuing to use our Site following the notification of changes, you automatically agree to the revised Terms.

Should you have any questions regarding these changes or how they affect your use of our Site, please do not hesitate to contact us using the contact details provided on our Site.

User Obligations

By using the City Search website (“Site”), you agree to the following user obligations:

  1. You must provide accurate and complete information when creating an account and keep your account details confidential. You are responsible for maintaining the security of your account and password.
  2. As there are no user interactions on the Site, you agree not to attempt to communicate with other users or share any content through the Site.
  3. You must not share account information, allow others to use your account, or distribute purchased and downloaded reports without the corresponding subscription. Unauthorized distribution of our content is strictly prohibited.
  4. You must comply with all applicable local, national, and international laws and regulations while using the Site. This includes, but is not limited to, laws relating to data protection, online conduct, intellectual property, e-commerce, and privacy.
  5. You must report any unauthorized sharing of accounts, purchased reports, or any other violations of these Terms and Conditions to us immediately. Failure to report such activity may result in the suspension or termination of your account.
  6. You are responsible for keeping your payment information and account information up-to-date. City Search is not liable for any issues that may arise due to outdated or inaccurate information.
  7. By using the Site, you agree to comply with our Privacy Policy, which is incorporated into these Terms and Conditions by reference.
  8. Failure to comply with these User Obligations may result in account suspension, termination, or other consequences as deemed appropriate by City Search.

Intellectual Property Rights

The content, design, data, graphics, text, software, artwork, images, and other materials on the City Search website (“Site”) are owned by City Search and are protected by UK and international copyright laws, trademarks, patents, or other proprietary rights and laws.

By accessing the Site, you acknowledge and agree that:

  1. All intellectual property rights in the Site and its content belong to City Search or its licensors. City Search is a registered copyright.
  2. Access to analysis and data provided by the Site is for personal use only unless otherwise specified.
  3. You are permitted to download reports from the Site, and limited distribution of these reports is allowed as specified in the terms of your purchase or subscription.
  4. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, publish, or otherwise use any of the content on the Site for commercial purposes without prior written consent from City Search.
  5. You are not allowed to post your own content on the Site.
  6. You may not use City Search’s trademarks, logos, or other branding elements without prior written consent from City Search.
  7. Any unauthorized use of the Site or its content that infringes City Search’s or its licensors’ intellectual property rights may result in account suspension and possible legal action.
  8. The data and other content on the Site are provided “as is” without any warranties or representations of any kind.
  9. The Site may contain a link to the Stripe payment processing site. City Search is not responsible for the content or the privacy practices of other websites.

This Intellectual Property Rights section provides a clear understanding of your rights and obligations with respect to the content on the Site. Please respect the intellectual property rights of City Search and its licensors when using the Site.

Privacy Policy

Your privacy is important to us at City Search. In line with our commitment to protect your personal information and privacy, we have established a Privacy Policy that explains how we collect, use, disclose, and protect your personal information.

By using our Site, you agree to the collection and use of your personal data as described in our Privacy Policy, which is incorporated by reference into these Terms and Conditions. We encourage you to read our Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

You can access our Privacy Policy at any time via If you do not agree with our Privacy Policy, you should cease using our Site immediately.

By continuing to use our Site, you acknowledge that you have been informed of our use of your personal data as set out in our Privacy Policy and that you agree with it in its entirety.

Limitation of Liability and Disclaimer

Please note that the services provided by City Search, including but not limited to data and analytical reports, are offered on an ‘as is’ basis. We make every reasonable effort to ensure the accuracy and reliability of the information provided, but we do not guarantee its accuracy or completeness. All users are encouraged to verify the information provided and report any inaccuracies to

In no event shall City Search, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

We specifically disclaim any liability for any decisions you make based on the information or services provided, including but not limited to home purchase or other investment decisions. We urge all users to consult with professional advisers for such decisions.

City Search is not responsible for the content or practices of any third-party websites linked to from our website. Following links to any other websites is at your own risk.

Under no circumstance will City Search provide compensation for any damages, issues or losses arising from the use of our services or data provided.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction, except where such exclusions or limitations of liability are prohibited by law. Please note that we do not exclude or limit in any way our liability to you where it would be unlawful to do so.

Termination of Use

Users can terminate this agreement at any time by closing their account and discontinuing use of the service. We may also terminate or suspend any user’s access to our service at any time, for any reason, including but not limited to violations of these terms. Upon termination, all rights and licenses granted to the user will cease and the user must stop using the service. Provisions relating to intellectual property, liability, and dispute resolution will survive the termination of this agreement.


No failure or delay by City Search in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver of it, nor will any single or partial exercise of it preclude any further exercise or the exercise of any right, power or privilege under these Terms and Conditions.

The rights and remedies provided in these Terms and Conditions are cumulative and not exclusive of any rights and remedies provided by law.

Any waiver by City Search of any breach of, or any default under, any provision of these Terms and Conditions by you will not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of these Terms and Conditions.

The waiver by City Search of a breach of any provision of these Terms and Conditions will not be deemed a waiver of any subsequent breach or default and will not in any way affect the other provisions of these Terms and Conditions.

For the avoidance of doubt, nothing in these Terms and Conditions shall exclude or restrict the liability of you or City Search for any liability which cannot be excluded or limited under applicable law.

Entire Agreement

This Terms and Conditions document, along with our Privacy Policy and any other legal notices published by us on our website,, shall constitute the entire agreement between you, the user, and City Search, concerning the use of the website and its services.

This agreement supersedes all prior agreements or communications between you and City Search regarding the subject matter of this agreement. No waiver of any term of this agreement shall be deemed a further or continuing waiver of such term or any other term, and City Search’s failure to assert any right or provision under this agreement shall not constitute a waiver of such right or provision.

Please note that these terms and conditions, and any other agreements between you and City Search under which we provide you services, shall be governed by and construed in accordance with the laws of the United Kingdom.

Your use of the website and its services constitutes your agreement to the terms and conditions set forth herein and in our Privacy Policy.

If you do not agree to any of these terms or the Privacy Policy, please do not use our website or services.

Please remember that we reserve the right to revise these terms and conditions or any part of them from time to time. Please check back often to keep informed of changes.